Rug Cleaning

We are looking for any tears, holes, missing face yarns, damaged fringe, pet contamination, insect damage, and unstable dyes that have already bled onto other parts of the rug. It is at this time that we dye test every color on the rug ourselves to ensure dye stability when cleaning. Any potential problems that are discovered are fully discussed with our clients prior to cleaning.

The oriental rug is inverted over a protective grid then vibrated with a special machine that pushes soil particles and dust out of the rug fibers.  Our process thoroughly vibrates the rug from the back, thus allowing these fiber damaging impediments to fall free from the rug to be vacuumed. The dirt is removed before cleansers are ever applied. This step in the process of cleaning an Oriental or Persian rug is one of the most important and prevents massaging the dirt deeper into the rug. 

1. Begin by completely wetting down rug front and back to loosen soil and deodorize. 
2. Use low speed rug cleaner with specially formulated detergents for oriental rug cleaning. The detergents we use are approved by Wools of New Zealand and the Carpet and Rug Institute. 
3.  Avoid cleaners who take your rug outside and clean on your driveway with a regular steam cleaning wand.

We have created an indoor river process to completely flush the soil and detergents out of the rug. This is done by continuously removing the dirty water and rinsing with fresh, clean water. Any pet urine will be flushed down the drain at this time. The rug is flushed with cold water on both the front and back sides several times until the water runs clear. 

Once all the washing is complete, it is time to extract as much water as possible and to dry the rug as quickly as possible. With this method, we can ensure that your rug dries in a matter of hours. This is critical since we know that rugs will mildew, dye bleed, and rot if left wet for extended periods of time.

First, fibers are inspected and "groomed" to set the nap in the direction it was originally knotted. For rugs that have fringes, we clean and detail these after the initial drying process is complete. These are cleaned and groomed using detergents and non-chlorine bleaches to thoroughly clean and brighten worn and dingy fringes.

After a final stay on our drying racks for four to six hours, a final inspection is done on the rug. This includes looking for any missed spots; odors, dye bleed, and re-check for dry soil removal that was done in step two. Assuming the rug has passed this inspection process, we package and label the rug and make ready for delivery back to your home or office.